How to Record Streamate with CaptureGem
CaptureGem saves public Streamate shows to your computer. You don't need a Streamate account. This guide walks you from installing the app to finding the saved video.
- Website
- streamate.com
- Runs on
- Windows, macOS & Linux
- CaptureGem version
- Latest release
Record Streamate in 5 steps
Free to start, and the same steps on Windows, macOS and Linux.
Step 1: Install CaptureGem
CaptureGem is free to download and use, with no account needed. Download CaptureGem for Windows, macOS or Linux and open the desktop app.
If you already have CaptureGem, update to the latest version.
Step 2: Copy the room link
Example link
https://streamate.com/cam/model_usernameOpen the model's room and copy the address from the browser bar. The username is the last part of it.
The names and numbers in these examples are placeholders; use the ones from the real page.
Step 3: Add the stream
Go to the Record tab and paste the link into Enter URL or Username in the Add Stream panel; CaptureGem switches Select Website to Streamate on its own. Prefer typing? Pick Streamate under Select Website and enter just the username.
Keep Monitor Only switched off so the stream is saved, then click Add Stream.
The Add Stream panel on CaptureGem's Record tab with Streamate selected. Tap the screenshot to see it full size. Step 4: Check the recording status
While the model is in a public show, the row switches to Recording within a few seconds. Otherwise the Status column explains why nothing is being saved:
- Private
- The model is in a private, exclusive or gold show, or on a break.
- Offline
- The model is offline. A misspelled username shows Offline too, so double-check the spelling if a model you know is live stays offline.
- Errored
- CaptureGem couldn't check or record the room.
Hover over a status for more detail, such as the reason behind an Errored status.
Step 5: Find your recording
When a recording finishes, CaptureGem converts it into a video file; long recordings can take a little while. Open the Review tab to play, trim, tag or delete it, or click Open Video Folder on the Record tab.
Recordings are MP4 files by default. With Premium, each file runs up to 60 minutes by default and auto-record starts the next one straight away. You can change the save location, the file length (Cap Video Segments at Duration (Minutes)) and the container in Settings.
Free version and Premium auto-record
The free version saves up to 5 minutes per recording and lets you add up to 10 models. It records a model when you add or start them while they are live, so if the model was offline, start the recording again later.
Premium removes those limits and adds auto-record: select the model on the Record tab, choose Modify Auto Record under Actions and pick Record Always. CaptureGem then records whenever the model comes online and restarts after a disconnect. To do this for every model you add, turn on Auto Record All Newly Added Models in Settings.
The Monitor tab shows live previews of everything you are recording.
Compare the free version and PremiumStreamate notes and troubleshooting
Show turns private or ends mid-recording
CaptureGem rechecks the room and finishes the recording as Private or Offline. Everything captured up to that point is kept and converted as usual.
Quality
CaptureGem records the highest quality Streamate offers for the show.
Private shows
CaptureGem records public shows. If you can watch a private show in your own browser, Premium's Proxy feature can save it as well. See the proxy guide for Windows, macOS or Linux.
Still stuck?
If a recording keeps failing, update CaptureGem, check that the stream plays in your browser, and ask in our Discord community. Premium members can also send a failed recording to support.
More recording guides
See all 24 guides →Ready to record Streamate?
Download CaptureGem for free and follow the steps above to add your first stream.